Socks Mystery Solved

Here is the response from Hanes:

Dear Valued Customer,

Thank you for your e-mail to Hanes. We always appreciate hearing from our customers. Sometimes it is at the store request that we make changes to packages but most of the time it is due to consumer feedback. Consumer's like the ease of this type of packaging (no need for scissors) and also other consumers like to feel the softness of the product before they make a purchase.

You're a valued customer! Should you have any questions or concerns, we welcome your call to us at 1-800-994-4348, our hours are Monday through Friday, 9:00am until 4:30pm (EST). Or, feel free to email us at www.hanes.com 24 hours a day.

Sincerely,
Stephanie H. Chappell
Consumer Care Specialist

I am not completely satisfied with this answer. I still had to rip or cut open the top of the package to get to the re-sealable strip (think cheese). I don't think Target would have appreciated me doing that just to feel the socks. But it was nice of Hanes to reply so quickly. I will try to move on now.

I wish I had saved a copy of the email I sent to Hanes. It was reminiscent of Letters from a Nut. There were lots of compliments about Hanes and socks, and I used several exclamation marks. Letters from a Nut is a very entertaining book. You should check it out if you haven't seen it. It's a good book for reading on airplanes or while waiting on line at the DMV or something.